A+ Tech Support l Problem Solver l Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.41/hour ($1,824.54/month)

Bachelors degree

Last Active

June 1st, 2026 (6 days ago)

Member Since

April 24th, 2019

Profile Description

Highly organized, self-motivated, and enthusiastic General Administrative Assistant with a proven track record of delivering exceptional administrative, customer support, technical support, and project management services.

Recognized for outstanding time management, meticulous attention to detail, and the ability to handle diverse tasks efficiently and effectively.

Passionate about streamlining processes, resolving customer and technical issues, providing exceptional support, and driving operational excellence. Seeking a role that offers increased responsibility and growth opportunities.

Skills & Expertise

Administrative & Project Management

- Technical leadership, testing, and quality assurance
- Reporting, data analysis, and actionable insights
- Scheduling, email management, and calendar oversight
- Maintaining organized files and CRM systems
- End-to-end project management

Customer Support

- Responding to customer inquiries with clarity, empathy, and professionalism
- Resolving billing, account access, membership, and subscription-related concerns
- Providing clear follow-ups and next steps to ensure customer satisfaction
- Handling support tickets, email conversations, and community-related requests
- Maintaining a positive and helpful customer experience

Tech Support

- Troubleshooting platform access, account, automation, and system-related issues
- Testing workflows, forms, integrations, and user-facing processes
- Identifying bugs, documenting issues, and coordinating fixes with the appropriate team
- Supporting tools such as CRM systems, email platforms, automation tools, and community platforms
- Performing quality checks to ensure systems and automations work correctly

Digital Marketing

- Implementing and managing marketing automation tools
- Designing and executing impactful email marketing campaigns