Current Employment Status:
Hired Full Time on Jan 11, 2026
Roefan
IT Project Management, UI/UX Design , SEO Digital Marketing
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.61/hour ($1,272.74/month)
Bachelors degree
Last Active
January 11th, 2026 (151 days ago)
Member Since
July 14th, 2018
Profile Description
Passionate problem-solver with a sharp ability to understand customer needs and turn them into strategic, high-impact solutions. I stay steady under pressure, make strong decisions fast, and execute ambitious ideas while keeping customer experience at the center.
A certified Salesforce Administrator (HP HHO) and Fraud Prevention Specialist (JPMorgan Chase), with 10+ years of experience in SEO, marketing, operations, and virtual assistance. I specialize in sales operations, business analysis, forecasting, and process optimization—consistently improving efficiency and driving profitability.
I work with a wide range of tools such as Salesforce, Odoo, Zendesk, Semrush, Ahrefs, Surfer SEO, Google Business Profile, WordPress, Shopify, and more. My core strengths include Agile project management, SEO copywriting, CRM administration, content strategy, and GMB SEO management.
I’m committed to continuous learning, consistent improvement, and delivering work that creates real results for the businesses I support.
Certifications:
Salesforce Certified Administrator
JP Morgan & Chase Bank Certified Fraud Examiner
Strategic Planning Professional Level I
Advanced Topics in Zendesk Support 2020 - No expiration
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Job Experience:
Company: Primary Structures Corporation
Position: Head of Project Management Office
Led a team of IT project managers delivering cross-functional projects across Construction, Real Estate, Logistics, Health, HR, and Education using Agile and Scru
2018 – 2025 (Part-Time)
Company: Spotlight Revenue
Position: SEO Copywriter
Certified Surfer SEO Copywriter and Local Dominator Manager with a proven track record of boosting local SEO rankings for companies in the US, Australia, and Thailand across industries such as construction (roofing, plumbing, foundation repair, tree cutting), dental, and spa services. Skilled in Google My Business optimization, review management, blog creation, website UI/UX enhancement, and multi-platform social media management including YouTube content and ads. Delivers strategic SEO and digital marketing solutions that increase visibility, engagement, and business growth.
Company: Pipeline Signals
Position: Service Delivery Operations
Oversaw end-to-end service delivery and project management for a remote, multicultural team across global markets. Directed project QA, workflow optimization, and operational processes to ensure timely, high-quality client delivery. Managed stakeholder communications (including Microsoft) and led initiatives to enhance efficiency, client satisfaction, and team performance. Responsible for personnel management, including recruitment, training, mentoring, and performance evaluation. Proven track record in streamlining operations, improving service delivery, and driving continuous operational improvements across cross-functional teams.
2020 – 2022 (Full-Time)
Company: Upstack.co
Position: Revenue Operations Specialist
Led revenue operations for a SaaS company, optimizing pricing strategy, sales processes, and go-to-market execution. Skilled in data analysis, performance tracking, and strategic decision-making to drive revenue growth. Collaborated closely with sales and marketing teams to align operations, close deals, and maximize revenue potential. Experienced in Zendesk and SaaS industry best practices, implementing operational frameworks that improved efficiency and profitability.
2014 – 2020 (Full-Time)
Company: JP Morgan & Chase Bank
Position: Debit Card Fraud Prevention Specialist II
Specialized in fraud detection and prevention for debit cards at one of the world’s largest banks. Experienced in transaction monitoring, case investigation, risk mitigation, and collaboration with law enforcement. Provided staff training and support to strengthen fraud awareness and security protocols. Proven track record in protecting customers, minimizing financial losses, and enhancing operational risk management, ensuring a secure banking environment and maintaining the organization’s reputation for trust and compliance.
2009 – 2014 (Full-Time)
Company: HP Home and Home Office
Position: Certified Salesforce Administrator
Managed and optimized Salesforce CRM to streamline sales pipelines and improve business operations. Salesforce Admin Certified (2010–2014) with expertise in user and role management, permissions configuration, custom objects/fields, workflow automation, and report/dashboard creation. Provided training, support, and documentation for seamless adoption. Recognized as the go-to Salesforce expert, continuously enhancing CRM performance, operational efficiency, and customer relationship management. Proven ability to enable data-driven decision-making, optimize workflows, and support business growth.
2008 – 2009 (Full-Time)
Company: 1and1 Internet Inc.
Position: Advanced Technical Support
Expert in technical troubleshooting, customer support, and website optimization. Skilled in domain management, DNS configuration,
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Tools I Work With:
CRM & Sales Systems:
Salesforce, Zendesk Sell, Pipedrive, Odoo, ZoomInfo, Gong, Outreach
Website & Content Platforms:
WordPress, Wix, Site123, Joomla, Blogger, Tumblr, BlogSpot, Shopify
SEO & Marketing Tools:
Semrush, Ahrefs, Surfer SEO, Google Ads, Google Analytics, Google Data Studio, Google Business Profile, Google My Business, Google My Maps, Google SuperMetrics
Project & Task Management:
ClickUp, Trello, Asana, Teamwork, Notion, Jira, Airtable
Communication & Operations:
Slack, MightyCall
Content Creation & Editing:
Canva, Movavi, iMovie, EasyVSL, ManyChat Automation
Top Skills
SEO
Experience: 5 - 10 years
As an SEO Copywriter with more than seven years of experience, I specialize in creating content that ranks well and reads well. I’m Surfer SEO certified and skilled in using tools such as Ahrefs, Google My Business, and Semrush to guide strategy and performance. My work includes full on-page optimization, and I’m highly experienced in image geo-tagging to strengthen local SEO visibility. Each piece I produce is crafted to support search intent, authority, and measurable results.
Project Management
Experience: 2 - 5 years
Experienced in managing end-to-end IT projects across multiple business units using Agile and Scrum methodologies. Skilled in defining project scopes, creating timelines, managing sprint cycles, and monitoring deliverables through performance metrics and structured reporting. Adept at coordinating cross-functional teams, including developers, designers, QA, stakeholders, and external vendors, to ensure alignment and timely project delivery. Strong background in risk management, resource planning, budget tracking, documentation, and stakeholder communication, including collaboration with enterprise partners such as Microsoft. Proven ability to ensure high-quality outputs by overseeing QA processes, resolving bottlenecks, and implementing standardized workflows and best practices across the organization.
Professional Services » Management Services » Software Development Project Manager
Experience: 2 - 5 years
As the Head of Project Management at PGB, I led a team of IT project managers in planning, executing, and delivering cross-functional projects using Agile and Scrum methodologies. I was responsible for aligning project goals with business objectives across diverse industries such as Construction, Real Estate, Logistics, Health and Lifestyle, Human Resources, and Education.
Other Skills
Marketing » Copywriting
Experience: 5 - 10 years
As an SEO Copywriter with more than seven years of experience, I specialize in creating content that ranks well and reads well. I’m Surfer SEO certified and skilled in using tools such as Ahrefs, Google My Business, and Semrush to guide strategy and performance. My work includes full on-page optimization, and I’m highly experienced in image geo-tagging to strengthen local SEO visibility. Each piece I produce is crafted to support search intent, authority, and measurable results.
SEO » Content Management
Experience: 10+ years
With over seven years in the marketing industry, I’ve developed strong Content Management expertise across multiple platforms. I’ve managed and optimized content for Instagram, Facebook, YouTube, and Google My Business, ensuring each piece aligns with brand voice, audience behavior, and platform best practices. My approach blends strategy, creativity, and data, allowing me to deliver content that’s consistent, engaging, and effective across all channels.
Design » Web Design & Page Layout
Experience: 10+ years
Skilled in designing user-focused website layouts that balance visual appeal, functionality, and brand consistency. Experienced in creating responsive pages, landing pages, e-commerce layouts, and content sections using platforms like WordPress, Odoo, Wix, Site123, Shopify, Joomla, and custom CMS tools. Adept at applying UI/UX principles to improve navigation, readability, conversion flow, and overall user experience. Proficient in optimizing page structure, calls-to-action, mobile responsiveness, and accessibility to enhance engagement and performance. Strong ability to collaborate with developers, SEO teams, and content creators to ensure cohesive and high-performing website experiences.
Office and Administration » Operation Management
Experience: 10+ years
I bring strong Operations Management experience, having led a globally distributed remote team with consistently high performance and zero turnover under my leadership. I focus on clarity, structure, and support—ensuring each team member feels equipped, valued, and aligned with our goals. My leadership style emphasizes communication, accountability, and trust, which has resulted in excellent retention and a team culture where people stay because they grow.
Website Builder » Odoo Website Builder
Experience: 1 - 2 years
Experienced in building, customizing, and optimizing websites using Odoo Website Builder for various business needs. Skilled in creating responsive layouts, landing pages, blogs, and e-commerce pages, while ensuring alignment with brand identity and user experience best practices. Adept at configuring modules, forms, menus, SEO settings, and integrations within the Odoo ecosystem. Hands-on experience in improving site performance, enhancing UI/UX, implementing on-page SEO, and maintaining consistent content across pages. Proven ability to collaborate with cross-functional teams to support digital marketing, CRM workflows, and business automation within Odoo.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Liloan, Cebu
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 40
- Influence: 25
- Steadiness: 25
- Compliance: 11
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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