I help business owners and remote teams organize operations, document workflows, and use AI tools to reduce manual work.
I have an IT degree, programming foundation, and hands-on experience with ChatGPT, Claude, Google AI tools, Google Workspace, Google Sheets, Google Drive, Gmail, Slack, CRM platforms, SOP documentation, onboarding systems, and AI workflow automation.
My strengths include:
- AI workflow automation and prompt systems
- Claude and ChatGPT workflow support
- Google Workspace systems and file organization
- Google Sheets trackers, dashboards, and reporting
- SOP documentation and QA checklists
- CRM workflow mapping and data hygiene
- Onboarding/offboarding systems
- Slack and training workflow support
- Operations process mapping
I am best suited for teams that need someone who can understand messy processes, organize them into clear steps, document the workflow, and support simple automation using AI and productivity tools.
Portfolio:
Experience: 1 - 2 years
create structured prompts, reusable templates, custom instructions, and workflow prompts for AI tools such as Claude and ChatGPT.
Experience: 1 - 2 years
I help turn repetitive business processes into AI-assisted workflows using tools like ChatGPT, Claude, Google AI tools, Google Workspace, and automation platforms.
Experience: 1 - 2 years
I turn messy processes, videos, notes, transcripts, and workflows into clear step-by-step SOPs for teams and VAs.
Experience: 6 months - 1 year
I support CRM cleanup, lead tracking, workflow mapping, tagging, segmentation, onboarding flows, and documentation for tools like GoHighLevel and similar CRMs. I help document and support GHL workflows, funnels, tags, pipelines, lead magnets, affiliate flows, and client onboarding systems.
Experience: Less than 6 months
I break down unclear business processes into clear workflows, roles, triggers, steps, outputs, and handoff points.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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