Experienced IT professional with over 12 years of hands-on experience supporting and managing Microsoft 365, Power Automate, Zoho, SharePoint, Exchange, and Azure environments. I specialize in building streamlined workflows, automations, and system integrations that reduce manual work, improve user efficiency, and enhance business operations.
I’ve led projects involving IT operations, user onboarding, cloud adoption, automation, and Microsoft 365 administration, with a strong focus on security and compliance based on ISO standards. I'm also experienced with tools like Intune, Defender, Entra ID (Azure AD), and Zoho One suite.
Passionate about solving business problems through practical, scalable IT solutions. I take pride in simplifying complex processes, supporting users with empathy, and contributing to long-term organizational growth.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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