Dedicated and reliable professional with over 3 years of experience in customer service, retail operations, and team coordination. Skilled in handling customer inquiries, administrative tasks, data entry, and maintaining organized workflows. Proficient in Microsoft Office, Google Workspace, and quick to learn new tools and systems. As an IT undergraduate, I have a strong interest in technology and problem-solving. I am seeking remote opportunities where I can contribute, continue learning, and deliver high-quality results.
Experience: 2 - 5 years
With nearly four years of customer service experience, I have developed strong communication, problem-solving, and interpersonal skills. I am experienced in assisting customers, handling inquiries and complaints professionally, processing transactions accurately, and ensuring a positive customer experience. I work well under pressure, adapt quickly to new environments, and am committed to delivering excellent service while building strong customer relationships.
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