I’m a Short-Term Rental Operations Manager with over 10 years of experience supporting vacation rental businesses across the United States. I specialize in guest and host support, daily operations, maintenance coordination, vendor management, listing setup, and portfolio management. I’m passionate about creating seamless guest experiences while helping property owners maximize the performance of their rentals.
I’m experienced with Airbnb, Vrbo,
Experience: 5 - 10 years
I have extensive experience using Asana to manage daily operations for short-term rental portfolios. I used it to organize tasks, track maintenance requests, coordinate turnovers, monitor team workloads, assign priorities, and ensure projects were completed on time. Asana helped streamline communication between property owners, cleaners, maintenance vendors, and the operations team, keeping everyone aligned and ensuring smooth day-to-day operations.
Experience: 5 - 10 years
I have extensive experience supporting Airbnb hosts by managing the day-to-day operations of vacation rentals across the United States. My responsibilities have included guest communication, reservation management, check-in and check-out coordination, maintenance and housekeeping scheduling, vendor management, listing setup, and resolving guest issues quickly to ensure a five-star experience. I'm passionate about providing exceptional hospitality while helping hosts protect their properties, maximize occupancy, and maintain excellent reviews. I'm proactive, detail-oriented, and committed to delivering reliable support that keeps operations running smoothly.
Experience: 5 - 10 years
I have hands-on experience using Hostaway to manage the daily operations of short-term rental portfolios across the United States. I handled reservation management, guest messaging, channel synchronization with Airbnb, Vrbo, and Booking.com, automated workflows, task management, and owner communication. I also coordinated housekeeping, maintenance, and vendor schedules to ensure properties were guest-ready, resolved guest concerns promptly, and maintained high service standards. I’m comfortable working in a fast-paced environment, managing multiple listings, and using Hostaway to streamline operations and deliver an exceptional experience for both guests and property owners.
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