E-commerce operations, product listing, customer service, social media managemen

I am an experienced Social Media Manager and Online Seller with almost 5 years of experience managing my own business through Facebook, TikTok, and Shopee. I create engaging content, handle customer inquiries, process orders, manage product listings, and implement marketing strategies to increase sales and brand awareness.

I have experience running basic Facebook Ads to help businesses reach potential buyers and generate leads. I create simple ad campaigns, select target audiences, set budgets based on business goals, and monitor ad performance. My focus is on increasing brand visibility, attracting interested customers, and helping convert prospects into buyers while staying within the allocated advertising budget.

I have experience using TikTok Ads to increase visibility, grow engagement, and promote products for my business. I create and manage basic ad campaigns to boost content, reach a wider audience, attract potential customers, and increase sales. I adjust advertising strategies based on business goals and available budget, while monitoring campaign performance to improve results.

I have almost 5 years of experience managing and growing my own online business. My responsibilities include handling daily sales operations, responding to customer inquiries, processing orders, monitoring inventory, managing product listings, and implementing marketing strategies on Facebook, TikTok, and Shopee. I track sales performance, build customer relationships, handle after-sales support, and create promotions to increase sales and customer engagement. Through these experiences, I have developed strong communication, customer service, sales, and business management skills.

I have basic Canva skills and can create simple social media posts, promotional materials, and edit photos and videos for online marketing. I use Canva to create content for my own business on Facebook, TikTok, and Shopee. While I am not a professional graphic designer, I am comfortable using Canva for basic editing and content creation and am continuously improving my skills.

I use ChatGPT to support my Facebook business and make my work more efficient. I use it to create marketing captions, product descriptions, promotional content, customer response templates, and business ideas. By using ChatGPT, I can complete tasks faster, improve communication with customers, and save time while managing my business operations.

I have experience using Canva, PhotoRoom, PhotoGrid, and PicsArt for basic photo editing. I use these tools to enhance product photos, remove backgrounds, create promotional images, add text and graphics, and prepare content for social media platforms such as Facebook, TikTok, and Shopee. While I am not a professional graphic designer, I can create clean and attractive visuals for online marketing and business promotions.