I am an aspiring e-commerce virtual assistant with hands-on experience in local e-commerce operations, customer service, and administrative support, dedicated to helping businesses streamline operations and deliver excellent customer experiences.
• 4 years of hands-on experience managing local e-commerce seller accounts in the Philippines
• Experienced in seller page management, product listing, inventory monitoring, order processing, and order tracking
• Knowledgeable in day-to-day online store operations and maintaining smooth workflow
• Background in customer service from a financial account US Bank, handling customer inquiries and issue resolution
• Experienced in office administration and proficient in Microsoft Office tools, especially Excel, for reporting and data management
• Highly organized, detail-oriented, adaptable, and coachable
• Passionate about helping e-commerce businesses improve efficiency
Experience: Less than 6 months
I worked in a Local Government Unit in the Philippines where I gained hands-on experience in office administration and public service support. My tasks included handling clerical and administrative duties such as encoding and organizing documents, assisting in data management, preparing reports using Microsoft Excel, and supporting daily office operations.
Experience: 1 - 2 years
I worked as a Customer Service Representative in a well-known BPO company in the Philippines, handling a financial account. My responsibilities included assisting customers with account inquiries, billing concerns, transactions, and issue resolution.
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