Overview
Looking for any work (8 hours/day)
at $5.04/hour ($960.00/month)
Bachelor's degree
Last Active
June 17th, 2026 (5 days ago)
Member Since
April 24th, 2026
Profile Description
Hi!
I am a highly organized and dedicated Medical Virtual Assistant/Healthcare Admin with 4 years of experience in the healthcare sector. I understand the fast-paced nature of medical practices and am committed to providing the administrative and clinical support necessary to ensure your practice runs smoothly and efficiently.
I am well-versed in maintaining patient confidentiality, adhering to HIPAA standards, and providing accurate, error-free documentation.
My Core Skills & Experience:
Medical Records Management: Efficient handling of EMR/EHR systems (e.g., [mention systems like Epic, Kareo, DrChrono, etc.]).
Patient Coordination: Scheduling appointments, managing patient inquiries via phone/email, and handling intake forms.
Clinical Documentation: Experience with medical transcription, clinical scribing, and coding support.
Insurance/Billing Support: Assisting with insurance verification, authorization requests, and claims follow-up.
HIPAA Compliance: I have a deep understanding of PHI (Protected Health Information) security and data privacy protocols.
Why work with me?
Technical Setup: I maintain a dedicated, secure, and private home office to ensure full data privacy compliance. I have a stable, high-speed fiber connection and a reliable backup power supply.
Accuracy: In healthcare, details matter. I pride myself on my double-check process to minimize errors in patient records and scheduling.
Professionalism: I am an excellent communicator who can interact with both staff and patients with empathy and professionalism.
I am eager to contribute to your practice and help lighten your administrative load so you can focus entirely on patient care. I am available to work during [Your preferred shift, e.g., US EST/PST] hours.
Looking forward to discussing how I can support your clinic’s success.
Sincerely,
Celeste Sevilla
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
I worked as a Benefit Advocate under Unitedhealthcare for 4 years. A Benefit Advocate is a professional who helps individuals—usually employees or insurance plan members—navigate the complex world of benefits, such as health insurance, retirement plans, and workplace perks. They act as a bridge between the person needing assistance and the insurance companies, HR departments, or healthcare providers. The role focuses on education, problem-solving, and providing personalized guidance to ensure people understand and maximize their available benefits. Core ResponsibilitiesWhile the exact duties can vary depending on the company, a Benefit Advocate typically handles the following:Guidance & Education: Helping employees or clients understand their benefit packages, including what is covered, how to enroll, and what different terms (deductibles, copays, premiums) mean. Claims & Billing Resolution: Researching and resolving issues with denied insurance claims, incorrect medical billing, or processing errors. This involves communicating directly with insurance carriers and providers. Eligibility & Enrollment Support: Managing administrative tasks related to enrollment, such as new hires, terminations, open enrollment periods, and Qualified Life Events (e.g., marriage, birth of a child, change of address). Navigation & Coordination: Assisting with finding in-network doctors, scheduling appointments, obtaining referrals, or coordinating second opinions. Compliance & Documentation: Maintaining accurate records, ensuring adherence to data privacy regulations (like HIPAA), and assisting with compliance documentation. Communication: Acting as the primary point of contact for benefits-related inquiries via email, phone, or chat, ensuring that issues are triaged and resolved professionally and promptly.
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela City, Metro Manila
- Tests Taken
- DISC
- Dominance: 23
- Influence: 30
- Steadiness: 40
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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