Current Employment Status:
Hired Full Time on May 26, 2026

Katherine

Account Management, Collections & Xactimate Estimator

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Overview

Looking for full-time work (8 hours/day)

at $11.62/hour ($2,240.00/month)

Associates degree

Last Active

June 5th, 2026 (5 days ago)

Member Since

June 17th, 2017

Profile Description

About Me

I am a dedicated and results-driven professional with extensive experience in client relationship management, estimating, claims coordination, and accounts receivable. As a committed working mom, I bring strong time management, accountability, and adaptability to every role I take on.

I am known for being reliable, detail-oriented, and highly organized, with a strong focus on delivering excellent customer service and maintaining positive client relationships. My background in financial operations, collections, and estimating has equipped me with the ability to manage accounts efficiently, resolve issues proactively, and support overall business growth and financial stability.

With experience working in fast-paced environments, I am confident in my ability to contribute positively to a team while maintaining professionalism, accuracy, and client satisfaction.

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Why Should You Hire Me?

I believe I would be a strong asset to your team because of my solid experience in insurance estimating, account management, collections, and financial operations. Throughout my career, I have consistently demonstrated strong organizational skills, attention to detail, and the ability to manage multiple responsibilities in fast-paced environments.

As a Commercial Account Manager and Estimator, I maintained accurate CRM records, prepared and reviewed Xactimate estimates, and communicated directly with clients and stakeholders to ensure smooth project coordination and customer satisfaction. My experience also includes supplement preparation, insurance claim coordination, and working closely with adjusters and project managers to align scopes and budgets.

In my roles as a Claims Coordinator, Collections Specialist, and Accounts Receivable Assistant, I handled invoicing, payment tracking, collections, and client communications while improving account recovery and maintaining positive customer relationships. I am also experienced in using various CRM and operational tools.

Additionally, my background in HR and office administration strengthened my ability to work collaboratively, maintain compliance, and support efficient business operations.

With my combination of estimating expertise, financial management experience, and client relationship skills, I am confident in my ability to contribute positively to your company’s growth and operational success.

Top Skills

Experience: 2 - 5 years

As an Account Manager, I am responsible for building and maintaining strong client relationships to ensure customer satisfaction and long-term business growth. I serve as the main point of contact between clients and the company, handling communications, addressing concerns, resolving issues efficiently, and ensuring client needs are met. I also identify opportunities to upsell or cross-sell services while maintaining a high level of professionalism, organization, and customer support.

Other Skills

Experience: 2 - 5 years

I have experience in Accounts Receivable and Collections, handling billing, invoicing, payment follow-ups, and account reconciliation to ensure timely and accurate payments. In my previous roles with Servpro and RPC, I managed delinquent accounts, negotiated repayment arrangements, resolved billing disputes, and maintained strong client relationships. I also processed invoices, monitored collections, maintained organized financial records, and supported daily administrative and accounting operations. My experience has strengthened my attention to detail, communication skills, and ability to manage multiple accounts efficiently while maintaining professionalism and accuracy.

As an estimator, I analyze project requirements and prepare accurate cost estimates for materials, labor, and timelines to ensure projects remain financially feasible and within budget. I collaborate closely with contractors, insurance carriers, and clients to gather project details, assess damages, and develop detailed Xactimate estimates. My role also involves reviewing project scopes, negotiating supplements, and ensuring all estimates are accurate, competitive, and aligned with project and insurance requirements.

Excellent interpersonal and communication skills with a proven ability to build and maintain strong client relationships, resolve concerns efficiently, and ensure a high level of customer satisfaction through professional and responsive service.

Basic Information

Age
37
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  102
DISC
Dominance: 49%
Influence: 11%
Steadiness: 6%
Compliance: 35%
English
B2(Upper Intermediate)
Government ID
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