Francis

Account Receivable, Email Management, Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.24/hour ($818.18/month)

High school diploma

Last Active

July 21st, 2026 (today)

Member Since

January 9th, 2026

Profile Description

Hi! I'm a reliable and detail-oriented Virtual Assistant with a strong background in customer support, administrative assistance, and accounts receivable.

I have nearly two years of experience supporting T-Mobile Business customers, where I assisted clients with account inquiries, billing concerns, troubleshooting, and account management while delivering excellent customer service. This experience helped me develop strong communication, problem-solving, and multitasking skills in a fast-paced environment.

Currently, I work remotely as an Accounts Receivable Virtual Assistant, where I monitor customer accounts, manage aging reports, send payment reminders, follow up on outstanding invoices through phone and email, update CRM records, prepare account statements, and perform various administrative tasks. I'm experienced with HubSpot CRM, Google Workspace, Microsoft Office, Google Sheets, Hubstaff, and ERP systems.

I'm highly organized, a fast learner, and comfortable working independently with minimal supervision. I take pride in being dependable, meeting deadlines, and providing excellent support to both customers and clients.

I'm currently seeking a long-term remote opportunity as a Customer Support Representative, Virtual Assistant, or E-commerce Virtual Assistant, where I can contribute my customer service experience, administrative skills, and dedication to helping businesses grow.

I look forward to becoming a valuable member of your team!

Top Skills

Experience: 1 - 2 years

Handles T-Mobile customer account inquiries related to billing, network performance, mobile number changes, and number port-ins, while supporting device and service sales and consistently delivering high customer satisfaction.

Other Skills

Experience: 6 months - 1 year

I currently work as an Accounts Receivable Virtual Assistant for a U.S.-based company, where I manage customer accounts, monitor aging reports, and follow up on overdue invoices through phone calls and email. My responsibilities include sending payment reminders, preparing account statements, updating customer records in HubSpot CRM, tracking payment commitments, and maintaining accurate financial records. I work independently in a remote environment and prioritize professionalism, attention to detail, and timely communication to help improve cash flow and maintain positive customer relationships.

Experience: 1 - 2 years

Business Account Customer Support Representative at T-Mobile with experience in selling devices and services. Skilled in consultative selling, negotiation, and successfully closing sales. Recognized as an elite seller within the cluster for consistently meeting and exceeding sales targets.

Basic Information

Age
23
Gender
Male
Website
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Address
Concepcion, Tarlac
Tests Taken
IQ
Score:  123
DISC
Dominance: 52 %
Influence: 12 %
Steadiness: 10 %
Compliance: 26 %
English
C1(Advanced)
Government ID
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