April

Customer Service Specialist | Sales Support | Data Entry | Virtual Assistant

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

July 4th, 2026 (yesterday)

Member Since

December 5th, 2025

Profile Description

Struggling to keep up with customer messages and inquiries? A motivated Virtual Assistant can help your business run smoother even from day one.

Hi I am April! I am a detail-oriented Customer Support Virtual Assistant with 2+ years of experience handling customer inquiries, order processing, transaction documentation, and data management in fast-paced environments.

I help businesses:

• Manage email and chat support
• Process and track orders accurately
• Maintain organized customer and sales records
• Monitor inventory and generate reports
• Resolve customer concerns professionally

Tools I use:
Google Workspace (Docs, Sheets, Drive)
Microsoft Office (Word, Excel)
Gmail, WhatsApp
Canva

If you're looking for a reliable virtual assistant who can support your customer service and administrative operations remotely, Send me a direct message.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

Provided personalized customer service in a jewelry retail environment, assisting clients with product selection, explaining gemstone and metal details, and ensuring a high-quality shopping experience. Handled sales transactions, returns, and exchanges with accuracy and professionalism. Addressed customer inquiries and concerns promptly, building trust and long-term customer relationships. Maintained product displays, ensured inventory accuracy, and supported loss prevention efforts while consistently meeting sales and customer satisfaction goals.

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig

Tests Taken: DISC
Dominance: 42
Influence: 16
Steadiness: 11
Compliance: 31: English
C2(Advanced/Mastery)