Harriet
Operations Team Lead - Customer Service & Correspondence
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $4.16/hour ($600.00/month)
High school diploma
Last Active
May 22nd, 2026 (24 days ago)
Member Since
September 14th, 2025
Profile Description
Results-oriented Team Lead with over two years of experience in operations, banking, and healthcare support. Skilled in coaching and mentoring, performance analysis, and process improvement. Proven ability to manage teams of up to 34 members, consistently meeting or exceeding quality and productivity targets. Experienced in client communication, weekly performance reporting, attendance and payroll oversight, and agent scorecard creation. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and certified Lean Six Sigma Yellow Belt.
Top Skills
Office and Administration » Microsoft Word
Experience: 2 - 5 years
Office and Administration » Citrix
Experience: 1 - 2 years
Office and Administration » Team Leadership
Experience: 1 - 2 years
Other Skills
Office and Administration » Microsoft Power Point
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Coaching » Training and Development
Experience: 1 - 2 years
Web Programming » CMS » Avaya CMS
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Office and Administration » Power BI
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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