Hello! I’m Kristel Jessa M. Romasanta, a BSIT graduate from Mindoro State University, Philippines. I have experience in customer service, dispatch support, and administrative tasks, and I am now pursuing a career as a Virtual Assistant.
I have knowledge in IT basics, Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Calendar, Gmail), internet research, and basic administrative support. I can also type about 30 words per minute with accuracy, which makes me suitable for data entry, transcription, and general admin tasks.
Through my work experience, I developed skills such as: • Handling tasks under pressure
• Communicating with different people professionally
• Staying organized and dependable
• Managing updates and follow-ups efficiently
I also have experience dispatching jobs to technicians, monitoring job progress, coordinating schedules, providing updates, and following up on assigned tasks to ensure smooth workflow and completion of jobs.
In addition, I have customer service experience as a service crew, where I learned how to assist customers, multitask, and work effectively in a fast-paced environment.
I am currently improving my English communication skills and continuously learning tasks related to Virtual Assistant work. My goal is to gain more experience, grow professionally, and build a stable work-from-home career.
What I can do: • Data entry & document management
• Online research
•
• Social media posting/scheduling (basic)
• Customer support (chat or
• Job dispatching and task follow-ups
Availability: Part-time or Full-time
Typing Speed: 30 WPM
Tools: MS Office, Google Workspace, Internet Research
I am hardworking, trainable, willing to learn new tools, and committed to delivering quality work. If given the opportunity, I am ready to grow as a reliable and dedicated tea
Experience: Less than 6 months
I have a solid understanding of PHP, which enables me to assist with website maintenance, content management, and basic troubleshooting. I'm eager to apply these skills to support your online presence.
Experience: Less than 6 months
"I am familiar with database management principles, including data entry, organization, and quality checks. I am eager to learn specific database systems and contribute to maintaining accurate and accessible information."
Experience: Less than 6 months
I am familiar with Visual Basic, which enables me to assist in creating customized solutions, managing spreadsheets, and improving efficiency. I am committed to expanding my knowledge to meet your specific requirements.
Experience: Less than 6 months
As a Dispatcher Support, I was responsible for coordinating and dispatching jobs to technicians, ensuring that assigned tasks were properly monitored and completed on time. I handled job updates, communicated with technicians regarding schedules and work progress, and followed up on ongoing tasks to maintain smooth operations. This experience helped me improve my communication, multitasking, organization, and problem-solving skills while working in a fast-paced environment.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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