General VA, Annotator

I have experience in appointment setting for almost 4 years (3 years and 8 months). where I contacted clients to schedule meetings, confirmed availability, and ensured accurate details were recorded. This role required clear communication, organization, and the ability to follow scripts and guidelines while maintaining a professional and friendly approach.

I have customer service experience providing timely and professional support to customers by addressing inquiries, resolving concerns, and ensuring a positive overall experience. I have developed my communication skills, problem-solving abilities, and a customer-focused approach.

I worked as an annotator for an overseas-based project, where I carefully labeled and reviewed data to ensure accuracy and consistency. The role required close attention to detail, adherence to guidelines, and the ability to analyze content efficiently. Through this project, I strengthened my skills in data annotation, quality control, and following project-specific standards while meeting productivity and accuracy requirements.