As an experienced Quality Analyst and Operations Manager, I specialize in two key areas: auditing agent performance and delivering data-driven insights. I provide essential feedback and support to agents based on detailed call audits, which directly enhances service quality. On the operations side, I am skilled at creating insightful client reports that clearly outline performance and guide strategic decisions.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.