Freight Virtual Assistant | Dispatcher Support | Track & Trace

I have experience providing customer support through chat and email, assisting clients with inquiries, resolving concerns, and ensuring a positive customer experience. I am also experienced in data entry, email management, and supporting daily operations tasks efficiently.

Managed admin tasks, tracked data, and prepared reports using Google Workspace and Excel. Maintained records and handled client inquiries with professional communication.I am experienced in using Google Maps to check routes, estimate distances, and support logistics operations such as delivery tracking and planning.

As a Virtual Assistant, I helped with a variety of tasks to keep things running smoothly. I managed social media posts and created simple graphics using Canva and basic Photoshop. I also handled weekly reports, updated records, and tracked data using Google Workspace and Excel. Day to day, I took care of administrative tasks like managing calendars, organizing emails, and making sure everything stayed on schedule. I responded to client messages promptly and did my best to meet deadlines, even with minimal supervision. I also provided light customer support, always aiming to keep communication clear, professional, and helpful.