Jan
Customer Support VA | Administrative Assistant
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
May 9th, 2026 (33 days ago)
Member Since
July 28th, 2025
Profile Description
Hi, I’m a Virtual Assistant based in the Philippines, with 2.5 years of hybrid BPO experience supporting U.S. healthcare clients. I worked 1.5 years as a Customer Service Representative handling health insurance queries, then 1 year as a Real-Time Analyst managing performance metrics.
Having earned Google’s Fundamentals of Digital Marketing and HubSpot’s Digital and Social Media Marketing certifications, I’m ready to help with admin support, inbox and calendar management, and simple marketing tasks like content scheduling and basic design. I prefer long-term, remote work and value clear communication.
Top Skills
Customer Support
Experience: 1 - 2 years
Responsible for handling inbound calls in a healthcare account, addressing inquiries, ensuring that customers received the details they needed. I consistently maintained a patient and professional approach to deliver quality service in every interaction.
Other Skills
Advertising » Performance Tracking
Experience: 1 - 2 years
Responsible for ensuring that the target service levels are being met by tracking real-time data. Generating regular reports using tools like Microsoft Excel to support data-driven decisions, providing insights on real time performance and areas for improvement.
Office and Administration » Administrative Support
Experience: 1 - 2 years
Marketing » Digital Marketing
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 14%
- Influence: 12%
- Steadiness: 26%
- Compliance: 48%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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