I am a Customer Service Specialist with over 16 Years of experience handling various accounts, ensuring customer satisfaction, and resolving concerns efficiently. I also have beginner-level skills in Bookkeeping, allowing me to understand basic financial records and transactions, and in Movie Editing, where I enjoy creating simple yet impactful video projects. I want to be known as a dedicated and versatile worker who consistently delivers excellent service, learns new skills proactively, and contributes positively to any team I belong to.
Experience: 10+ years
I have over 10 years of experience as a call center agent, handling various accounts including sales, collections, technical support, and general customer service. I am skilled in resolving customer concerns efficiently, providing clear assistance, and ensuring customer satisfaction in every interaction.
Experience: Less than 6 months
I have experience using Canva to design social media graphics, quote images, presentations, and marketing materials. I can create clean, attractive, and professional designs efficiently to match brand styles and content goals.
Experience: Less than 6 months
I have beginner-level experience using QuickBooks for basic bookkeeping tasks such as recording transactions, managing invoices, and monitoring expenses to keep financial records organized.
Experience: Less than 6 months
I edit videos using Vimeo and CapCut for simple content creation needs, including trimming clips, adding text overlays, transitions, and background music to produce clean and engaging videos.
Experience: Less than 6 months
I'm able to create different kind of forms using typeform.com.
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