Richmond

Customer Support (Voice & Non-Voice)Ticketing & CRM Systems

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Overview

Looking for full-time work (8 hours/day)

at $2.50/hour ($480.00/month)

High school diploma

Last Active

April 23rd, 2026 (65 days ago)

Member Since

June 21st, 2025

Profile Description

Customer-focused professional with solid experience in the BPO industry, supporting both voice and non-voice campaigns. Skilled in providing timely assistance to customers, handling inquiries, resolving complaints, and ensuring a positive customer experience. Able to work under pressure, meet daily targets, and maintain quality service in a fast-paced environment

Top Skills

Experience: Less than 6 months

I have over 2 years of experience in customer service at Wipro under a real estate account. I was trained in multiple areas including application processing, lead services, resident relations (escalation), maintenance coordination, and lease renewals. In my most recent role, I handled both outbound and inbound calls, managing 70–80 calls daily. My main responsibilities included reminding residents to renew their leases, handling move-out tickets, and providing support for various property-related concerns. I am experienced in handling admin tasks, managing emails and tickets, and providing excellent client support. I’m detail-oriented, reliable, and able to work independently, making me a strong fit for a Virtual Assistant role.

Experience: 1 - 2 years

Other Skills

Basic Information

Age
32
Gender
Male
Website
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Address
cebu city, Cebu
Tests Taken
None
Government ID
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