Sales Rep / Services Coordinator (SimPro) trade-industry

I worked as a data analyst, and I believe that attention to detail is one of the essential skills that anyone in this role should develop. Over time, I have honed this ability through my experience.

Provide accurate job quotes and monitor scheduling to ensure timely execution. Confirm clear scope of work before scheduling and prepare all necessary equipment. Coordinate with suppliers and subcontractors to support job completion.

Analyze complex datasets to provide actionable insights that enhance decision-making and business performance. Manage executive client escalations to ensure timely issue resolution and maintain strong relationships. Collaborate with cross-functional teams to identify trends, drive improvements, and implement best practices for operational excellence.

During my time as a customer support agent, I worked with clients from the US and Australia, which I believe helped me improve my communication skills.

Serve as the main point of contact for stakeholders and internal teams, ensuring effective communication. Manage schedules, coordinate appointments, and take meeting notes. Organize and maintain files and records for easy access. Provide data analysis on team performance for lead generation and sales reporting.