Technical VA | AI Automation Specialist | n8n | GHL | Hubspot | M365 Tools| Open

I’ve worked in customer service for several years, assisting U.S.-based clients through phone, email, and chat. My main goal has always been to make sure every customer feels heard and supported. I’ve helped customers with billing concerns, product inquiries, and account troubleshooting, always aiming to resolve issues quickly and professionally. Through these experiences, I’ve developed strong communication skills and the ability to stay calm under pressure. I also learned how to handle different types of customers, from those who need quick answers to those who need extra patience and guidance, while maintaining a positive and respectful tone at all times.

I’ve provided administrative support to business owners and teams, helping keep operations organized and running smoothly. My tasks included managing schedules, handling emails, preparing reports, and maintaining databases and records. I’m used to juggling multiple responsibilities, from coordinating meetings and updating spreadsheets to assisting with billing and document management. Over time, I’ve learned the value of accuracy, communication, and time management. I take pride in making sure every detail is handled properly so my clients can focus on growing their business while I take care of the day-to-day operations.

n8n | GHL | Hubspot | Microsoft

I have experience in outbound calls, calling customer to offer furniture coupons and set appointment to go to our showroom.

As a Virtual Assistant, I’ve supported clients remotely with administrative, customer service, and technical tasks. My work includes managing emails and calendars, organizing reports, updating databases, and communicating with customers through different platforms. I also handle lead generation, online inquiries, and assist with day-to-day business operations to make sure everything runs smoothly. I’m used to working independently, managing multiple priorities, and staying reliable even under pressure. I take initiative, make sure deadlines are met, and always aim to lighten the load for my clients so they can focus on growing their business.