Overview
Looking for full-time work (8 hours/day)
at $2.98/hour ($576.00/month)
High school diploma
Last Active
July 23rd, 2026 (yesterday)
Member Since
March 22nd, 2025
Profile Description
Skilled, dedicated to my job. Feel free to reach out to know me more. I have 3 years supporting Amazon operations and 6 years customer support combined with part time jobs for international clients.
Top Skills
E-Commerce » Amazon
Experience: 1 - 2 years
Supported customers with tracking orders, processing return and refunds. • Responded to 100+tickets through email,chats and phone in a timely manner • Consistently received performance bonus 4 consecutive months
Office and Administration » Quality Assurance
Experience: 2 - 5 years
• Audited interactions to ensure outstanding customer experiences. • Reduced DSAT’s to 55%,by identifying process gaps through data analysis • Identified and mitigated fraud for client revenue protection • Ensured that SOP’s are followed and worked closely with leadership for performance improvement • Maintained a client database of 500+ contacts in CRM, ensuring 99?ta accuracy through weekly audits. • Awarded as overall Top Quality Analyst in 2024.
Other Skills
Marketing » Appointment Setting
Experience: 6 months - 1 year
Qualified leads up 30+ conversions • Manage scheduling to avoid conflicts and no shows • Scheduled meetings • Handled price objections
Professional Services » Management Services » E-Commerce Management » Product Listing
Experience: Less than 6 months
• Categorized and organized 50+ products • Listed products based on provided product names,descriptions,SKU’s and pricing.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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