Customer Support Specialist | Chat & Email Support | Social Media Outreach & Eng

Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

Bachelors degree

Last Active

June 27th, 2026 (5 days ago)

Member Since

March 17th, 2025

Profile Description

If you are looking for someone who can handle your customers with care, represent your brand professionally, and turn conversations into real business results, you are in the right place.

I am a dedicated Customer Support and Social Media Outreach Specialist with hands-on experience managing high-volume chat, email, and social media support, handling 100 or more inquiries daily while keeping communication clear, friendly, and professional. I genuinely enjoy helping customers, and I always make sure they feel heard, understood, and taken care of, not just responded to.

I have also managed Instagram outreach campaigns reaching 3,000 or more messages weekly. This includes identifying the right audience, starting meaningful conversations, and helping businesses turn engagement into real opportunities. Whether I am supporting customers or reaching out to potential leads, I always aim to create genuine and positive interactions.

I am experienced in tools such as Shopify, Zendesk, Zoho CRM, Google Workspace, Slack, Microsoft Teams, and Canva. I can confidently handle order processing, refunds, replacements, account concerns, and basic technical troubleshooting for mobile devices and billing issues, always working toward fast and accurate resolutions.

I take pride in being reliable, detail oriented, and easy to work with. I do not just complete tasks. I take ownership of my work and care about helping businesses build trust with their customers and grow through consistent and quality support.

If you need someone who can manage your customer support, handle your inbox, and help you connect with your audience, I would be glad to support your team.