Arlene
Outreach Specialist | Virtual Assistant | Records Retrieval Specialist|Healthcar
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.08/hour ($960.00/month)
Bachelors degree
Last Active
June 16th, 2026 (yesterday)
Member Since
March 5th, 2025
Profile Description
Results-driven Customer Service Representative and Outreach Specialist with over 4 years of combined experience supporting healthcare and insurance projects across multiple U.S. states in both remote and onsite environments. Skilled in handling inbound and outbound calls,
Experienced in collaborating with medical insurance companies to efficiently retrieve, organize, and manage medical records, ensuring seamless operations and high-quality service delivery. Recognized for strong communication skills, adaptability, attention to detail, and the ability to build positive relationships with clients, providers, and tea
Passionate about contributing to healthcare operations that improve efficiency and support better patient care outcomes. Adept at streamlining outreach processes, resolving issues professionally, and working effectively in fast-paced environments.
A dependable and values-driven professional who upholds honesty, transparency, and integrity in every aspect of work. Seeking opportunities to become a valuable asset to a growth-oriented company where I can contribute meaningful results, continuously develop my skills, and treat the business with the same level of dedication and care as my own.
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Supporting medical insurance and healthcare related operations, specializing in medical records retrieval, provider outreach, prior authorization support, insurance verification, and claims-related communication. My responsibilities included coordinating with insurance companies, medical providers, and healthcare facilities to obtain records, verify coverage, follow up on requests, and ensure timely processing of documentation. I am experienced in handling inbound and outbound calls, email correspondence, CRM updates, and maintaining accurate records while adhering to HIPAA compliance and confidentiality standards. I have worked closely with U.S.-based insurance providers and healthcare organizations, ensuring efficient communication, problem resolution, and high-quality customer service. My strong attention to detail, organizational skills, and ability to manage multiple tasks have helped streamline workflows and support positive client outcomes.
Other Skills
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Basay, Negros Oriental
- Tests Taken
- IQ
- Score: 133
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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