I have extensive experience managing customer communications and audience engagement across multiple third-party platforms, ensuring effective brand representation and community building. For CO2Hunnid Records, I handled direct interactions on Facebook, Instagram, and YouTube, responding to inquiries, feedback, and engagement in a professional and brand-aligned manner. I also managed communications with influencers, artists, and industry professionals, fostering collaborations that expanded the label’s reach. Additionally, I provided real-time audience engagement during promotional campaigns, strengthening fan relationships and maximizing visibility. For Plumberboi, I built and maintained a consistent brand voice across all social media platforms, ensuring audience interactions aligned with the artist’s image and values. I directly managed inquiries regarding music releases, events, and merchandise, ensuring timely and professional responses. By utilizing data-driven insights from platform analytics, I refined engagement strategies to enhance audience responsiveness and satisfaction. Through these efforts, I successfully strengthened brand loyalty, improved engagement rates, and contributed to the overall growth of both CO2Hunnid Records and Plumberboi in the digital space.