Jean

I can be your next Virtual Assistant/ Customer Service Representative

Verified

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Overview

Looking for full-time work (10 hours/day)

at $1.66/hour ($400.00/month)

High school diploma

Last Active

June 28th, 2026 (yesterday)

Member Since

February 22nd, 2025

Profile Description

Versatile professional with extensive experience in customer service, virtual assistance, and operations across tech, hospitality, fitness, and startup environments. Started as a Customer Service Representative at Airbnb, managing emails, outbound calls, and support tickets from hosts and guests. Served as a Travel Specialist resolving booking, billing, and account issues, then transitioned to Quality Evaluator, reviewing interactions, coaching teams, and developing training materials to improve service quality. Recently worked at a swimming business, promoted from Customer Service to Operations Manager, where I handled team-building, daily operations, customer inquiries, and content creation, gaining hands-on experience across all aspects of the business. Skilled in Airbnb operations, admin tasks, remote work, and team coordination, bringing efficiency, adaptability, and attention to detail to every task.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Customer Support » Back Office Support

Experience: 1 - 2 years

Virtual Assistant

Experience: Less than 6 months

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Manila

Tests Taken: DISC
Dominance: 18%
Influence: 20%
Steadiness: 44%
Compliance: 18%

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”