Results-driven Collection Manager with extensive experience in debt recovery, team leadership, and data analytics. Proven ability to implement highly effective collection strategies, optimize team performance, and leverage data-driven insights to enhance recovery rates. Strong background in marketing strategies to improve customer engagement and payment compliance.
I bring expertise in:
? Debt Recovery & Collection Management – Maximizing recovery rates with tailored strategies
? Data Entry & Analytics – Ensuring accurate data tracking and reporting
? Marketing Strategies for Collections – Enhancing customer engagement and compliance
? CRM & V
? Power BI & Excel Reporting – Generating automated performance insights
???? Passionate about leveraging data, automation, and strategy to drive results in collections and account management.
Skills & Expertise:
???? Debt Collection & Recovery Strategy
???? Data Entry & Accuracy Management
???? Marketing Strategies for Financial Services
???? Power BI, Excel & Data Analytics
???? V
???? Team Leadership & Performance Management
While my expertise lies in debt collection, data analytics, and CRM automation, I am also venturing outside my field to explore new skills and industries. I am actively learning and gaining hands-on experience in graphic design, digital marketing, e-commerce, virtual assistance, content creation, etc. to expand my professional capabilities.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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