Healthcare Insurance Verification and Prior Authorization Specialist with Behavi

I have more than 6 years of experience in the healthcare industry specializing in insurance verification, behavioral health billing support, prior authorization, provider advocacy, and appointment scheduling. I worked remotely for healthcare companies where I handled eligibility and benefits verification, reviewed CPT and diagnosis codes, confirmed in-network and out-of-network coverage, and checked authorization requirements before services were rendered. I also coordinated with insurance companies regarding claims, referrals, and prior authorizations while ensuring accurate documentation and HIPAA compliance. In addition, I have experience assisting providers and patients through phone, email, and fax communication, managing appointment scheduling, and maintaining detailed verification notes and benefit summaries. My background has strengthened my communication, multitasking, problem-solving, and time management skills in fast-paced healthcare environments.