Hi! I’m Ma.
I’m a Professional Appointment Setter, E-commerce Specialist, and Customer Service Specialist—ready to help your business grow ????????
???? Appointment Setting
I excel at calling merchants, offering partnership opportunities, and scheduling appointments to boost your sales and outreach ????????
???? E-commerce Support
I create vendor accounts, manage product listings, and set up vouchers to increase your online visibility and sales ?????????
???? Customer Service
I provide top-notch support by handling inbound and outbound calls and
???? Skills & Strengths
Strong communication ?????, active listening ????, problem-solving ????, and organizational skills ?????—all delivered with professionalism and efficiency ?
I’m dedicated to delivering results and helping your business succeed ????????
???? Professional Skills
Communication ?????
Teamwork ????
Time Management ??
Problem Solving ????
Active Listening ????
Work Ethic ????
Dependability ?
???? Software Skills
HubSpot ????
WordPress ????
Bluecloud Tech ??
Salesforce CEC ????
IVP ????
ChatGPT ????
Canva ????
Experience: 2 - 5 years
I have experience as a Customer Service Specialist handling inbound and outbound calls as well as email support. I assist customers with inquiries, resolve concerns efficiently, conduct follow-ups, and provide clear, professional communication while maintaining accurate records and ensuring a positive customer experience
Experience: 1 - 2 years
I have experience in e-commerce handling vendor account creation, setting up and verifying vendor profiles on the platform. I manage product listings by accurately uploading product details, images, and pricing. I also create and configure vouchers to help vendors increase visibility, drive sales, and attract customers.
Experience: 1 - 2 years
I have experience working as an appointment setter, calling merchants to offer partnership opportunities and promote their businesses on an online platform. I confidently introduce the platform’s value, qualify interested merchants, handle objections professionally, and schedule appointments with decision-makers to support business growth and successful partnerships.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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