As a customer service representative, we manage incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. I am patient, empathetic, and passionately communicative. I love to talk, and understands the value of good communication skills. Problem-solving also comes naturally to me. I am confident at troubleshooting and investigate even if I don’t have enough information to answer customer questions or resolve complaints.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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