Shane
IT Support Specialist | Helpdesk | Microsoft 365 | Active Directory | System Ana
Verified
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $4.98/hour ($720.00/month)
Bachelors degree
Last Active
May 22nd, 2026 (14 days ago)
Member Since
July 17th, 2024
Profile Description
Technical Support & IT Helpdesk System Analysis & Application Support Incident Management & Troubleshooting Root Cause Analysis IT Service Management (ITIL) Microsoft Active Directory & User Account Management Microsoft 365 / Office 365 Support Windows Desktop Support Ticketing Systems & Helpdesk Operations User Access Provisioning Technical Documentation Process Improvement Remote IT Support System Monitoring & Operational Support Customer Support & Client Communication
Top Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Can automate task using macro
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Manage account licensing and creation. Did some modification when needed.
Software » Network Administration » Active Directory
Experience: 5 - 10 years
Can manage Active Directory account and groups creation and modification.
Other Skills
Office and Administration » Microsoft Outlook
Experience: 5 - 10 years
Can’t rate multiple 5 starts but I assure you that I can handle Outlook very well and even troubleshoot some issues.
Office and Administration » Microsoft 365 » SharePoint
Experience: 2 - 5 years
Basic knowledge in SharePoint.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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