Are you looking for a passionate and reliable professional to join your team?
I bring over five years of experience as a Customer Service Representative handling international accounts, where I consistently delivered high-quality support, resolved complex customer concerns, and maintained strong client relationships.
I also have experience as a Scheduler in the healthcare industry, where I managed appointment coordination, calendar management, and patient communication with accuracy and confidentiality. I am highly proficient in Microsoft Excel, Word, Outlook, Microsoft Teams, and CRM systems.
I am especially skilled in managing Outlook calendars, scheduling, rescheduling, and sending appointment invitations.while ensuring smooth coordination between customers and internal teams. I am detail-oriented, organized, and known for my ability to multitask in fast-paced environments while maintaining excellent service standards.
Experience: 2 - 5 years
4 years work experience as customer service representative in the BPO industry handling international account or based on US.
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