Irwellgenn

General Admin VA.|Customer Support| Facebook Ads

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($945.02/month)

Bachelors degree

Last Active

June 6th, 2026 (2 days ago)

Member Since

April 9th, 2024

Profile Description

Looking for a Virtual Assistant who can take your business to the next level?

I’m ---------- , a dedicated Virtual Assistant with 1 year of experience in customer support, administrative work, graphic design, video editing. I’m detail-oriented, reliable, and always focused on helping my clients succeed.

Here’s how I can help your business run smoothly and grow:

• Customer Support (Email & Chat) – I respond to inquiries with professionalism and empathy using Zendesk, Zoho, Spark, Gmail, and Slack, ensuring your customers feel valued and heard.

• Email & Calendar Management – I keep your inbox organized and your schedule on track so you never miss deadlines or important meetings.

• Administrative Assistance – From data entry to research and file organization, I handle tasks efficiently to save you time.

• Graphic Design (Canva) – I create eye-catching social media posts, ads, and marketing materials that match your brand perfectly.

• Video Editing / Reels – I edit engaging short-form content with CapCut and Canva to boost your online presence.

• Basic Facebook Ads – I can help set up campaigns, target audiences, and monitor results to grow your visibility.

• Detail-Oriented & Adaptable – I ensure tasks are accurate, deadlines are met, and I’m always eager to learn new tools and processes to help your business thrive.

My Skills Include:

• Customer Service & Email/Chat Support
• CapCut / Video Editing / Reels Creation
• Email & Calendar Management
• Administrative Support
• Facebook Ads
• Data Entry & Research
• Time Management, and Attention to Detail

Let me take the busywork off your hands so you can focus on what really matters—growing your business.

Why work with me?

I’m not just here to “get tasks done”. I’m here to become a reliable part of your team. I’m eager, proactive, and genuinely excited to help your business grow. Whether it’s running your store, organizing operations, or managing content, I take pride in doing things right and making your life easier.

Let’s team up and make your business thrive—send me a message and let’s get started!

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

Customer Service Representative – Chat & Email (Technical Account) *Assist customers with setup, troubleshooting, and understanding camera features, services, and orders. *Provide clear, step-by-step guidance for hardware or connectivity issues. *Explain technical concepts in a simple, easy-to-understand way for non-technical users. *Deliver accurate information about products, services, and pricing. *Handle concerns, complaints, and feedback professionally and empathetically. *Build strong customer relationships through effective communication and problem-solving.

Office and Administration » Data Entry

Experience: 1 - 2 years

Administrative & Purchasing Support Managed daily purchasing tasks and inventory using Oracle NetSuite. Assisted with office operations: filing, scanning, and organizing documents. Entered, organized, and converted raw data into clear, structured spreadsheets using Microsoft Excel. Maintained office supply inventory and placed orders accurately and on time.

Design » Graphic Design » Canva

Experience: 6 months - 1 year

Create eye-catching graphics for social media posts and ads.

Other Skills

Marketing » Content Creation » Video Content Creation

Experience: 6 months - 1 year

Edit engaging short-form videos using CapCut and Canva to boost social media presence and audience engagement.

Advertising » Facebook Ads

Experience: 6 months - 1 year

Run ad campaigns for local clients to boost brand awareness and sales. Set up and optimized engagement ads to increase page likes and followers. Used custom and lookalike audiences to target the right people. Monitored and adjusted ads for better performance and results. Create a short reels or videos to get more customers.

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Entered and organized data accurately in spreadsheets. Created clear reports and tables for easy reference. Used basic formulas to perform calculations efficiently. Maintained and updated records to ensure accuracy and organization..

Real Estate » Lead Generation

Experience: Less than 6 months

Gathered and organized potential client details. Collected contacts from online sources for easy tracking.th.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dumaguete City/ Dauin, Negros Oriental

Tests Taken: IQ
Score: 126: DISC
Dominance: 21
Influence: 32
Steadiness: 31
Compliance: 16: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”