Irwellgenn

Virtual Assistant| Customer Service| FB Ads | Graphic Design

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Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($816.64/month)

Bachelors degree

Last Active

February 1st, 2025 (2 days ago)

Member Since

April 9th, 2024

Profile Description

I’m an ambitious and driven Virtual Assistant committed to helping your business grow. With a strong background in customer service, I specialize in providing exceptional support while helping businesses thrive through effective marketing strategies.

What I Can Do for You:

*Customer Service Support: Handling inquiries, resolving issues, and providing a positive customer experience.

*Facebook Ads Management: Campaign setup, optimization, and scaling.

*Retargeting & Audience Growth: Creating lookalike & custom audiences for better results.

*Pixel Setup & Optimization: Data tracking for informed decisions.

*Graphic Design: Engaging visuals using Canva to promote your business.

Why Work with Me?

Attention to Detail:

I take pride in delivering accurate and high-quality work.

Adaptability: I thrive in a fast-paced, changing environment and am always eager to learn.

Proactive Approach: I’m here to anticipate your needs and help your business succeed.

Ready to grow your business and elevate your customer
experience?

Let’s work together to achieve your goals!

! Message me today and let’s get started!

Top Skills

Customer Support » Chat Support

Experience: Less than 6 months

Customer Service Representative- Chat and Email (Technical Account) ● Assisting customers with setup, troubleshooting issues, and understanding the latest features of our cameras, services, and tracking their orders via chat and email. ● Providing step-by-step guidance to help customers resolve hardware or connectivity problems. ● Clarifying technical concepts in a clear and understandable manner for non-technical customers. ● Supplying accurate information about products, services, pricing, and technical specifications. ● Handling customer concerns, complaints, and feedback with courtesy and empathy. ● Building strong connections with customers through effective communication and problem-solving.

Office and Administration » Data Entry

Experience: 6 months - 1 year

• Carried out daily purchasing tasks to ensure smooth operations within the procurement department. • Efficiently managed purchasing responsibilities using ORACLE NETSUITE. • Provided assistance with various general office duties including filing, photocopying, scanning, and document organization. • Specialized in data encoding using Microsoft Excel as part of my role as an administrative office staff. • Carefully converted raw data into well-organized spreadsheets, ensuring clarity and effectiveness. • Maintained the inventory of office supplies and placed orders as necessary to keep supplies stocked. • Accurately and efficiently entered data into spreadsheets, databases, and other software systems.