Dedicated and results-driven Virtual Assistant with over 8 years of
BPO experience and 3 years of hands-on E-commerce and
Dropshipping expertise. Skilled in managing teams, optimizing
processes, and delivering exceptional customer service across
multiple industries including Tech, Telco, Travel, and Social Media.
Proven ability to lead remote teams, streamline operations, and
maintain high client satisfaction.
Experience: 2 - 5 years
We prepare and plan images using several tools like Canva for our regular Brand engagement. We use Metricool for our post scheduling
Experience: 2 - 5 years
Solid experience in Shopify. We use Shopify inbox to communicate with our customers inquiries directly from our website. Proficient on setting up sales items and tracking them. Order fulfillment processing and other Shopify plug ins.
Experience: 2 - 5 years
We use Google Docs for sales report, monthly bulletin, new process and updates for easy sharing between clients
Experience: 2 - 5 years
Been using Netsuite to keep customer and partner vendor's records. This is also our tool for processing orders and communication with our clients. Netsuite is our tool to set up the items that we are selling on our online store and managing them.
Experience: Less than 6 months
I use this for or data tracking and analytics like sales reports, item tracker etc.
Experience: 2 - 5 years
Tool I use for creating training materials
Experience: 1 - 2 years
We have been using Mailchimp for customer engagement, manage workflows and monthly offers for our subscribers
Experience: 1 - 2 years
I've been a part of research for best items to advertise based on our current sales report
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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