I am in the outsourcing industry for almost 5 years and has been part of the following operational and functional teams: • Back Office Billing • Customer Contact • Quality Assurance • SAP Training Team
SKILLS
? Microsoft Azure DevOps
? Business Process Management (BPM)
? Customer Experience Management
? Customer Service Management
? Data Transaction Management Patterns & Techniques
? Project Portfolio Management Tools
? Research Analysis and Interpretation
? Transaction Management and Rollback Recovery Tools and Techniques
RELEVANT EXPERTISE:
? SAP and CRS for Utilities
? Customer Service
INDUSTRY EXPERIENCE:
• Social Media
• Customer Contact Center
• Utilities Billing
• Smart Metering
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
content creator
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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