I have experience working as a tutor, admin and bookkeeping assistant. I also have a 6 year experience as a virtual assistant. I used software and apps such as MS Word, Excel, Powerpoint, Outlook, Gmail, Dropbox, Teamwork, Mural, Google Analytics, Quickbooks, Xero, Drip, Airtable, Stripe, and others. I am comfortable using the English language in both written and spoken communication.
Experience: 1 - 2 years
Skilled in writing clear and concise onboarding guides for a variety of audiences, with a focus on delivering high-quality and user-friendly materials.
Experience: 2 - 5 years
Skilled in managing high volumes of email inquiries, prioritizing urgent requests, and providing clear and helpful responses. Experienced in working closely with cross-functional teams to resolve complex issues and improve the overall customer experience.
Experience: 2 - 5 years
Skilled in using Microsoft Outlook and Gmail in managing and categorizing emails, and creating filters and rules for effective organization. Experienced in composing professional and effective email responses, and maintaining clear and concise communication with clients, colleagues, and stakeholders.
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