Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,272.74/month)
Associates degree
Last Active
June 15th, 2026 (12 days ago)
Member Since
September 8th, 2023
Profile Description
As an Applied Epic Training Specialist and Back Office Support Professional, I bring a strong background in insurance systems, administrative support, and quality assurance. I specialize in providing both inbound and outbound assistance to U.S.-based partners, ensuring clear communication, effective troubleshooting, and expert guidance on the Applied Epic platform. My experience in quality assurance allows me to review processes, monitor accuracy, and maintain high standards of service delivery.
With a strong focus on accuracy, professionalism, and efficiency, I handle a variety of back-office tasks, including data entry, documentation, workflow optimization, and quality checks to ensure compliance with established procedures. My training expertise enables me to guide users through system features and best practices, helping improve productivity and user confidence. I am committed to delivering high-quality support that aligns with business goals and promotes client satisfaction.
Top Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
I have experience in accurate and efficient data entry, ensuring information is correctly entered, updated, and maintained in databases and systems. I pay close attention to detail, verify data for accuracy, and follow established procedures to maintain data integrity and confidentiality. I am comfortable working with large volumes of information while meeting deadlines.
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Customer Support » Insurance » Applied Epic
Experience: 2 - 5 years
I have experience providing application support for Epic systems in a healthcare environment. I assist users with troubleshooting issues, resolving tickets, managing user access, and supporting daily system operations. I work closely with clinical and operational teams to ensure smooth workflows and timely issue resolution while maintaining high service standards.
Other Skills
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Angeles, PAMPANGA
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.