Detail-oriented healthcare professional with experience in patient scheduling and prior authorization processes within a healthcare account setting. Skilled in coordinating appointments, verifying insurance eligibility, and securing timely prior authorizations to ensure continuity of care. Demonstrates strong knowledge of healthcare systems, medical terminology, and payer guidelines. Recognized for excellent communication skills, the ability to handle high-volume workloads, and maintaining accuracy while meeting deadlines. Committed to delivering efficient administrative support while enhancing patient satisfaction and streamlining healthcare operations.
Experience: 2 - 5 years
I am a CSR for 2 years in Healthcare Industry for 2 years. I am a Scheduler handling inbound and outbound calls, also I am a Prior Authorization Representative handling Patient insurance verification and Process Authorization.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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