I have a working experiences as technical support for 1 year and a half. I supported a moblie phone which is a Tracfone and NET10. I also supported an HP Printer. After with my previous companies, I worked as a Global Software Support for 14 years. I supported Point of Sale(POS) and SelfServ Checkout(SSCO). My task was to analyze logs and replicate issues from the store. Then, I escalated software issues to the development team for further analysis.
Experience: 5 - 10 years
Jira tool is what we use in escalating an issue to software development team.
Experience: 6 months - 1 year
I worked as a technical support on mobile phone i.e Tracfone and NET 10 and HP Printer.
Experience: 2 - 5 years
I used NEOS ITSM Tool for ticketing system.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.