After graduating from Negros Oriental State University with a Bachelor of Science in Information Technology, I embarked on a professional journey that has led me to itm8 as a System Operation Specialist. My core competencies lie in troubleshooting complex systems, coordinating critical case resolutions within SLA, and deploying Azure resources, harnessing my in-depth knowledge of Citrix products and Active Directory.
My tenure at itm8 involves collaborating across teams to ensure seamless system operations and client satisfaction. We prioritize the deployment of updates and monitor infrastructure health, leveraging tools like SCCM for effective patch management. Embodying the organizational values of innovation and excellence, I contribute diverse perspectives and a steadfast commitment to maintaining robust virtual desktop infrastructures.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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