Maria
System Analyst | IT Supporter ServiceDesk
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.14/hour ($608.00/month)
Bachelors degree
Last Active
July 20th, 2026 (3 days ago)
Member Since
August 13th, 2022
Profile Description
I am an IT professional with experience in IT Service Desk, Technical Support, and System Analysis. I have hands-on experience supporting end users by troubleshooting hardware, software, Microsoft 365 applications, Windows operating systems, and account-related issues while ensuring that service level agreements (SLAs) are met.
I am experienced in using ServiceNow for incident and service request management and have worked closely with cross-functional teams to resolve technical issues efficiently. I also have experience in gathering and validating business requirements, performing functional, regression, exploratory, and User Acceptance Testing (UAT), and assisting with process documentation.
I am detail-oriented, a fast learner, and committed to providing excellent customer service. I enjoy solving problems, continuously improving my technical skills, and adapting to new technologies and work environments. I am looking for opportunities where I can contribute my technical expertise while continuing to grow professionally.
Top Skills
Customer Support » IT
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Microsoft Outlook
Experience: 6 months - 1 year
Office and Administration » Microsoft 365
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 29%
- Influence: 18%
- Steadiness: 20%
- Compliance: 33
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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