Customer Service | Social Media Manager | Administrative Ass

I manage my own social media accounts where I create content that connects with my audience and keeps them engaged. From writing captions and designing posts to planning content ideas and tracking results, I enjoy the process of bringing ideas to life online. I love experimenting with different formats—whether it’s graphics, short videos, or updates—to see what works best. This experience has helped me build creativity and consistency, and I’m excited to use these skills to help businesses grow their online presence.

I have 7 years experience in the customer service industry. I started as a Customer Service Representative and later got promoted into Supervisor role. I handled a wide range of customer concerns over the phone and email, aiming to provide good customer experience. This brings me strong skills in communication, problem solving and time management to every tasks I take on. I enjoyed solving problems and helping people.

I manage my own social media by creating and scheduling engaging content. From planning ideas to designing posts and tracking results, I focus on consistency and creativity to connect with my audience and grow engagement.

I help businesses grow their online presence through strategic content planning, engaging copy, and consistent branding. With a strong eye for detail and audience trends, I create and schedule posts, manage interactions, and track performance to ensure your message reaches the right people—at the right time.