Amazon Listing Content Optimization Expert / Creative Project Manager

- Monitored account health across five Amazon brands, proactively identifying risks and compliance issues. - Investigated listing suppressions, identified root causes, and supported corrective action planning. - Drafted and submitted reinstatement appeals to Amazon teams, ensuring accurate and compliant documentation. - Reviewed infringement notifications and conducted internal investigations to support timely resolution. - Collaborated with Amazon Seller Support to restore listings and minimize revenue disruption. - Supported pricing updates and catalog‑related operational tasks to maintain listing accuracy. - Uploaded and managed listing images, quickly identifying and resolving common upload and image errors.

Advanced from Market Intelligence Specialist to Creative Project Manager, reflecting increased ownership, trust, and operational scope. - Owned end‑to‑end content operations, managing intake, prioritization, execution, QA, and delivery across multiple brands. - Implemented Asana workflows to improve visibility, deadline tracking, and cross‑team accountability. - Led sprint planning, backlog grooming, and prioritization to support timely launches and resource alignment. - Acted as the central coordination point between creative, operations, marketing, and Amazon specialists, reducing misalignment and rework. - Managed QA backlogs to ensure listings met brand guidelines, compliance standards, and Amazon marketplace requirements. - Conducted daily sample and asset checks to prevent publishing errors and reduce listing suppressions.

Conducted competitor analysis, review mining, and category research to inform listing optimization and content strategy decisions.

- Coordinated with influencers - Created storyboards

Analyzed A/B test results with a focus on main image optimization, supporting improved click‑through rate (CTR) and conversion performance.

- Optimized listing images using a conversion‑focused approach to improve product presentation and CTR. - Conducted keyword research using Helium 10 to improve product visibility and search relevance. - Created content briefs aligned with market insights, brand guidelines, and Amazon best practices. - Built and maintained Brand Stores, A+ / EBC Content, and Brand Stories for cohesive brand presentation. - Edited and localized images for Pan‑EU marketplaces, supporting cross‑market consistency. - Established and maintained parent–child variations using web interface and flat files. - Coordinated with Amazon Seller Support to resolve content and listing‑related issues efficiently.