Andrea
Ecommerce Content Team Leader - Magento | Email Customer Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.52/hour ($1,454.56/month)
Bachelor of Science in Information Technology
Last Active
July 15th, 2026 (4 days ago)
Member Since
July 6th, 2014
Profile Description
I hold a Bachelor's degree in Information Technology and bring several years of professional experience supporting SEO execution, e-commerce operations, and customer support. Earlier in my career, I worked as part of SEO teams executing link building tasks, primarily through blog commenting and posting blog content on Web 2.0 platforms, following established strategies and guidelines set by senior SEO leads. I supported on-page tasks such as monitoring page speed and using tools like Screaming Frog, Ahrefs, and Google Analytics to track basic site health and performance metrics.
Following my technical SEO roles, I transitioned into
Most recently, I spent over five years dedicated to the e-commerce sector, supporting an established retailer. I started as an Online Product Coordinator, where I handled end-to-end product listings, visual merchandising, and daily website and marketplace maintenance using systems like Magento. I was responsible for executing product listings, auditing storefronts for accuracy, managing inventory counts, and supporting pricing and promotional updates. Because of my strong performance, I advanced to Ecommerce Content Team Leader, spending more than three years overseeing day-to-day operations, tracking key performance metrics, and coaching a team to meet client expectations. This collective background makes me a versatile, operations-focused professional experienced in maintaining and supporting a digital storefront.
Top Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
With extensive expertise in e-commerce management, I excel in creating, publishing, and maintaining a vast array of tech and appliance or interior products, ensuring top-notch descriptions, specifications, images, and videos. I meticulously edit product images and videos to meet and exceed quality standards. Through seamless collaboration with cross-functional teams, I execute various tasks and liaise with clients to update documents and tasks. Conducting regular website audits, I consistently deliver high-standard product listings and create daily reports. As a skilled leader, I lead and supervise teams, evaluate performance on a weekly, monthly, and annual basis, and monitor internal operational metrics, clients' SLA/KPI metrics, and deadlines. I actively participate in client meetings, prepare for Business Reviews, and troubleshoot escalated issues, implementing corrective actions to ensure optimal performance and client satisfaction.
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- DISC
- Dominance: 29
- Influence: 6
- Steadiness: 31
- Compliance: 33
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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