Jackylin

Email/Chat Support, Back Office, Data Entry

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Overview

Looking for part-time work (3 hours/day)

at $8.40/hour ($600.00/month)

Bachelors degree

Last Active

June 5th, 2026 (15 days ago)

Member Since

August 6th, 2020

Profile Description

Customer Service & Back Office Specialist with 7+ years of experience supporting businesses through email and chat. I specialize in handling high-volume customer inquiries, data entry, and administrative tasks with strong attention to detail and accuracy.

I have hands-on experience using tools such as Zendesk, Zopim, Slack, Retool, SunCo, CCC, CSB, and Google Sheets. I am also familiar with security and login systems including RSA Authenticator and Symantec Authenticator.

I am comfortable working independently, following processes, and meeting deadlines while maintaining high-quality work. I am reliable, easy to work with, and quick to learn new systems. I also take initiative in improving workflows to help teams become more efficient.

I am currently looking for a part-time remote opportunity where I can provide consistent support and add value to your business. I am available for flexible hours and can start immediately.

Top Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

With over two years of experience in data entry, I consistently balance high productivity with exceptional quality. My status as a top-performing employee motivates me to refine my metrics daily and take full advantage of the professional growth opportunities my performance earns.

Customer Support » Back Office Support

Experience: 2 - 5 years

I have worked in a back-office role for over two years, consistently ranking as a top-performing employee. This achievement comes with significant benefits beyond standard incentives. I am dedicated to continuously maximizing my performance by balancing productivity, quality, and Average Handle Time (AHT). My strong work ethic enables me to excel in this demanding environment.