Guest Experience for |Airbnb|VRBO |HomeAway |Vacasa

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

June 6th, 2026 (5 days ago)

Member Since

April 4th, 2020

Profile Description

Managed reservations and property listings on Airbnb, TurnKey, and VRBO, ensuring accurate availability, pricing, and property descriptions.Spearheaded the handling of reservations from initial booking to post-stay follow-up, ensuring a seamless guest experience throughout their journey.Collaborated with cross-functional teams to optimize property listings, resulting in increased visibility and booking rates across multiple platforms.Assisted guests during their stays, addressing inquiries, resolving concerns, and providing recommendations to enhance their overall stay satisfaction.Utilized effective communication skills to liaise between property owners, guests, and service providers, ensuring a high level of customer satisfaction and problem resolution.Trained and mentored junior tea ---------- mbers, sharing expertise in reservation management, guest interaction, and platform-specific best practices.Acted as a bridge between management and tea ---------- mbers, conveying feedback, insights, and process improvements to enhance operational efficiency.