NDIS Administration & CareMaster Coordinator – Remote

We are an established Australian NDIS provider seeking an experienced and highly organised NDIS Administration Coordinator to join our remote team.
This role requires strong experience using CareMaster and a sound understanding of NDIS provider operations. You will support our Australian team with participant administration, rostering, service documentation, compliance monitoring and day-to-day coordination.
Key responsibilities include:
Managing participant and staff information in CareMaster
Creating and updating participant profiles, service agreements and schedules
Monitoring NDIS funding, service bookings and plan end dates
Reviewing timesheets, shift notes and attendance records
Supporting rostering and resolving scheduling conflicts
Monitoring the shared inbox and responding to routine enquiries
Following up missing case notes, documentation and staff compliance records
Assisting with onboarding new participants and support workers
Preparing reports and maintaining accurate electronic records
Escalating i ---------- , complaints, risks and urgent matters appropriately
Supporting billing preparation and checking service delivery information
Completing general NDIS administration tasks as required
The successful applicant will have:
Demonstrated experience using CareMaster
Previous administration experience with an Australian NDIS provider
Strong knowledge of NDIS terminology, service agreements and participant funding
Excellent written and spoken English
High attention to detail and confidence working with sensitive information
Strong time management and the ability to manage competing priorities
A reliable computer, stable internet connection and professional home workspace
Availability during Australian business hours
Experience with NDIS rostering, i ---------- management, compliance, PRODA, the NDIS myplace portal or billing preparation will be highly regarded.
To apply, please include:
Your experience working with Australian NDIS providers
How long you have used CareMaster and which functions you managed
Your availability during Australian business hours
Your expected monthly salary
The words “CareMaster Admin” at the beginning of your application
Applications without direct CareMaster or NDIS experience may not be considered.
WAGE/SALARY
PHP 45,000–65,000 per month, depending on CareMaster and NDIS experience
DESIRED NUMBER OF HOURS PER WEEK
40 hours
BUSINESS OR CONTACT NAME — PUBLIC
Therapy Mental Health
SELECT UP TO 3 SKILLS
Administrative Support
Customer Support
Data Entry
NOTIFICATION
Send a daily email summary of job post applications.