Front Office Administrator

IF YOU DO NOT FOLLOW THE DIRECTIONS STEP BY STEP AT THE BOTTOM BELOW **How to Apply** YOU WILL NOT BE CONSIDERED, PLEASE READ THROUGH CAREFULLY AND THEN SUBMIT YOUR APPLICATION!! THANK YOU

Are you looking for a rewarding role in a supportive company? We're “Back to You,” a nationally recognized Physical & Occupational Therapy office in Metro Detroit, Michigan. We believe work should be fun, and your contribution should be recognized. If you're confident, reliable, and have exceptional organization and communication skills, we want you!

Interviewer: Jennifer

Requirements:
Exceptional organization and communication skills
Ability to build and maintain relationships with patients
Warmth, empathy, and superior listening skills
Answer finder and problem solver
Timeliness

Administrative Tasks, Duties, and Responsibilities:
Greet and assist patients in a friendly and professional manner
Answer phone calls and respond to inquiries promptly
Schedule appointments and manage the appointment calendar
Verify insurance coverage and process insurance claims
Maintain patient records and ensure accuracy of information
Handle patient inquiries and provide information about services
Assist with billing and invoicing as needed
Coordinate with medical staff to ensure smooth patient flow
Perform general administrative tasks such as filing, faxing, and data entry

About Us:
We're looking for a Front Desk Superstar to provide support as we solve medical mysteries and treat difficult diagnoses. Your role will grow based on performance. We help our patients (and our staff) become “Fully Functional”.

Must-Haves:
Warm, friendly, and empathetic nature
Extraordinarily organized
Excellent & professional communication skills
Highly attentive, pro-active, & resourceful

Benefits:
Competitive base salary with opportunities for bonuses based on performance
Competitive salary commensurate with experience
Health insurance coverage in the future
Retirement in the future
Opportunities for professional development and growth within the company

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**How to Apply**

To apply send us the following (WE WILL PRIORITIZE THOSE WHO FOLLOW INSTRUCTIONS):

1. Updated resume
2. Your Loom Video (Maximum 1 minute only)
- Showcase your personality! We're excited to witness the real you shine through! (Avoid reading from a script)
- Share detailed experience RELEVANT to this job ad.
- Share what you like to do for fun
- Make sure your camera and speaker are working properly
- Maintain a professional appearance and ensure your background is presentable

Join Our Team:
If you meet the qualifications and are looking for a challenging and rewarding opportunity, we invite you to apply. We offer a competitive salary, benefits package, and a supportive work environment. Apply today to become part of our team!