Experienced Medspa Appointment Setter/ Admin Tasker

At JLoo Beauty Experts, New York, we specialize in transforming our clients’ confidence through premium beauty services. Our mission is simple: deliver exceptional results with a concierge level experience. As our business continues to grow, we’re looking for a motivated and professional Appointment Setter to join our team and help convert inbound leads into booked appointments.

Role Overview:
As an Appointment Setter, you will be the first voice our clients hear. Your job is to contact warm inbound leads (no cold calling!), guide them through the booking process, answer any basic questions, and secure a deposit to confirm their appointment.

Responsibilities:
- Call and follow up with inbound leads promptly (within business hours) on Zenoti.
- Send and reply emails according to company protocol to follow-up with clients.
- Qualify and educate leads on appropriate beauty services and book them in.
- Confidently guide leads toward booking an appointment
- Secure and process deposit payments over the phone
- Communicate and collaborate with team effectively.
- Report daily on bookings, deposits.
- Help with admin tasks; email, manage zenoti back end, check web prices

Requirements:
- Previous experience in appointment setting, sales, or customer service in beauty/ aesthetics industry
- Strong phone presence and communication skills
- Organized, punctual, and self-motivated
- Comfortable taking payment information securely
- Tech-savvy – able to use CRMs, calendars, and zenoti type software programs

Reliable internet connection and quiet workspace

What You Get:
- Competitive base pay for full-time work hours
- Performance bonuses
- Training and support from a passionate team
- Opportunity to grow with a fast-scaling beauty brand